Quality Manager

Job Type: Full Time
Job Location: Hull, United Kingdom

Job Summary

The role of Quality Manager is to lead a team that will be responsible for all aspects of the quality function to ensure compliance with all appropriate standards.

As Quality Manager you will be responsible for continual quality improvement, ensuring our services meet all the necessary requirements before reaching the customer.  Taking the lead across a range of Good Manufacturing and Distribution activities, delivering quality reports and services in line with documented methodologies, procedures, regulations and guidance.  You will act as a key point of contact relating to the management of QA services, while leading and mentoring other team members internally and externally.

Role and Responsibilities

As Quality Manager you should:

  • Provide your management, leadership, support and guidance skills in your specific area of expertise
  • Maintain the Quality Management System on site, define quality procedures in conjunction with operating staff
  • Ensure that manufacturing or production processes meet the required standards
  • Monitor customer/plant/supplier quality and provide rapid response for quality problems
  • Manage conformity of materials used within the process and ensure standards are adhered to
  • Ensure client projects are performed and documentation prepared, reviewed and approved in line with relevant legislation requirements and guidance, meeting any specific requests or methodologies following the system and procedures in place
  • Manage and build on client relationships, ensuring feedback sessions are completed on a regular basis
  • Oversee all audits, external and internal inspections, and their reporting, ensuring compliance
  • Conduct supplier/customer audits where required
  • Draft, edit and review technical/quality documents
  • Oversee team training ensuring documentation and record keeping. Provide GMP training to all employees on the site
  • Provide guidance from a QA perspective for all validation activities on site, including cleaning validation

Knowledge, Training & Experience

  • QA experience in a pharmaceutical/healthcare manufacturing environment is essential
  • A degree level qualification and/or 3 years’ experience in a similar role
  • Experience in delivering training, project/people management would be an advantage
  • An understanding of relevant methodologies
  • Working knowledge of Microsoft Office
  • Knowledge of Good Manufacturing Practice/ISO 9001/BRC/ISO 13485
  • Customer service, sales or any other relevant experience is an advantage

Personal Characteristics

  • Effective interpersonal skills and communication skills to establish strong relationships with colleagues, stakeholders and clients
  • Methodical, with the ability to follow procedures accurately
  • Organisational skills in order to prioritise and ensure preparation of projects and client timelines are met
  • Thorough and observant with an eye for detail
  • Ability to work under pressure and complete tasks, ensuring legal standards and customer expectations are met
  • Flexible, enthusiastic, conscientious and proactive approach to tasks; a willing member of the team
  • Dedicated to driving the business forward, developing self and others
  • Sets exemplary standards
  • Willing to take ownership

To apply for this position please email attaching an up-to-date CV.