THE CLIENT
A large global pharmaceutical company at critical observation from regulatory authorities had contacted GMP Healthcare to provide inspection, response management, strategy for remediation and implementation of remediation. The client needed site support to manage the project.
THE PROJECT
GMP Healthcare provided full turnkey solutions and implemented 15 specific projects to strengthen the leadership team, updated PQS, communication with regulatory authorities, manage reinspection and secured the license with significant and sustainable improvement to the site.
THE OUTCOME
The GDP audit was successful and the client passed with no major observations, where a critical observation was expected.
The client was extremely satisfied and has maintained the relationship with GMP Healthcare, requesting further ongoing help with other requirements within the business.
This is a classic example of where GMP Healthcare went out of its way to exceed the client’s expectation, truly proving that our core values are embedded within the team (caring, knowledge, ownership, positivity and teamwork).
